Product Lead (Physical Products) Permanent

Our client, a leader within the retail sector serving over 7 million customers and growing across a number of our locations are currently looking for a Product Lead to lead the Physical Product team to define and evolve the Physical product strategy supporting multiple brands and markets.

You’ll be responsible for leading the Physical Product team and strategy for the group:

• Create and evolve the Physical Product Strategy
• New Product Innovation and Introduction
• Packaging Strategy and Standards
• Customer creation experience

The impact you’ll make within the team:

• Set the agenda for innovation and develop the structure and capability within the team to develop the innovation pipeline, this will become a priority in the next 2 years.
• You’ll define the standards for product quality and develop clear guidelines to ensure we consistently deliver on these standards by collaborating with key stakeholders across the business.
• With a focus on simplification, you’ll enable us to scale. You’ll mentor the team to focus on the biggest opportunities, making trade off decisions to drive harmonisation of our range within our newly merged business, being a key stakeholder in building and developing our product architecture.
• Collaborate with teams across the business to ensure the strategy is understood and executed, working closely with Digital Product, Product Marketing and Manufacturing, Fulfilment, Commercial and others.
• You’ll be passionate about our products and the value they offer to customers; you’ll build a physical product team with the goal of making it one of the industry’s best, you’ll have experience in developing teams with a goal-oriented culture and a focus on delivering best in class customer experiences.

Key Responsibilities:

• Candidate must have minimum 6 years of experience in pan-European / global eCommerce environments with 3+ years of experience directly managing a team and stakeholders in a leadership role.
• Strong understanding of strategy, research, product development and innovation, range architecture and product positioning.
• Strong analytical skills with the ability to turn data into useful insights.
• Demonstrated success in managing cross functional projects within a complex organisation.
• Strong executional skills- an ability to synthesise information, to break a problem into its component parts, to prioritise by value, to efficiently manage a meeting, to make and defend decisions and to make hard trade-offs.
• Demonstrated success in driving innovation as a core output of the team.
• Demonstrated success in managing and developing a high performing team.
• A strong understanding of the process to enable change – Harmonisation, Innovation and Simplification between departments, Product-Tech-Manufacturing-Marketing
• Fluent in English, both verbal and written with strong communication and influencing skills
• Experience working within a multi brand portfolio business.
• Understanding of the printing industry and manufacturing process
• Experience working within the OKR process.

Tagged as: Customer Experience, Product, Retail