The Knowledge Services business within the Knowledge stream of BSI provides a wide range of commercial services that help our clients respond to complex market and organizational challenges. These standards-centric services expand on current offerings and complement our core strengths in knowledge creation and distribution. The Knowledge Services portfolio, which includes advisory, research, content development, stakeholder engagement and institutional level capacity building, allows BSI to:
• Be recognised for global influence and reach, with a network of experts, clients and associates supporting
thought leadership and content creation
• Further develop standards with expert input and global application
• Advise, implement and embed solutions that are standards-centric to meet diverse client need
Key Responsibilities & Accountabilities
• Play key role in developing propositions for BSI’s newly created consulting business, with a focus on delivering business outcome-driven objectives for clients, through the practical application of standards best practices
• Deliver consulting projects for clients in the UK, Europe, Americas and Asia Pacific regions as required. Flexible and virtual working would be required, and some travel expected. Billable client delivery is expected to be approximately 70% of total role time
• Identify, facilitate and lead discussions directly with potential clients to shape proposals, and contribute to the sale of billable consulting services
• Identify opportunities in the market and support other external marketing initiatives to promote these propositions and capabilities, e.g. representing BSI at events; creating whitepapers & collateral
• Validate consulting services market opportunities, linking to the wider Knowledge Solutions service portfolio and other group services
• Support sales, marketing & other externally facing teams, with prospecting to existing and potential clients
• Create, scope, price and deliver bid proposals to secure Knowledge Solutions consulting business
• Manage relationship with third party partners as required to deliver consulting services, acting as main BSI representative in these relationships
• Work closely with other BSI business areas to ensure high quality team delivery in won business, acting as an interface and knowledge source and meeting or exceeding agreed customer satisfaction targets
Qualifications and professional experience
• Strong consulting experience including delivering high impact advisory work, analyzing data and information, to extract insights and make recommendations
• Experience working in at least one or of the following areas: digital related consulting activity, change management in the respect of digital technology or innovation, smart and sustainable cities, sustainability or carbon reduction related consulting activity. Experience working in the transport sector would be also desirable.
• Experience of working closely with clients and key stakeholders, holding key client relationships and managing various stakeholders to drive forward outcomes
• Experience working in and managing multi-disciplinary teams
• Experience of shaping and helping to sell consulting opportunities, with the ability to win client trust
• Experience of working across a range of international markets and working with culturally diverse client groups, ideally both in the public and commercial sector
• Experience of operating within a matrix organization
• Excellent networker with strong communication skills with experience of building and sustaining relationships
• Demonstrable persuasion and influencing skills, and specifically, the ability to articulate the benefits of standards-centric consulting services
• Ideally, but not compulsory, experience or knowledge of standards creation and development
Benefits:
• 27 days holiday p.a. (able to buy and sell holiday).
• Range of benefits including private medical insurance scheme, very good pension plan, life assurance, income protection scheme and other lifestyle benefits